Crematorium Regulations


Section A – General Information

  1. The following regulations have been designed and formulated for the control and use of Baldarroch Chapel and Crematorium which is hereby referred for the remainder of this document as the Crematorium (which encompasses the chapel and grounds)
  1. All correspondence should be addressed to:
  1. Crematorium Opening Times:
  • Monday to Friday – 0900 to 1700 hrs
  • Saturday – 0900 to 1200 hrs.  From October 2017 Baldarroch Chapel and Crematorium will no longer open on a Saturday.
  1. Dogs are not be permitted in the grounds unless on a lead. Children below 15 years of age, will not be permitted to enter the Crematorium unless accompanied by a responsible adult.
  1. Vehicles are permitted in the Crematorium grounds but drivers must not exceed the speed limit of 10 mph. Vehicles must only be driven on the main carriageways. On no account may vehicles be driven on footpaths, grass areas or planted areas. All vehicles must be parked neatly to allow access to other vehicles.
  1. The Crematorium shall not be held responsible for the safe keeping of any wreaths, flowers, plants or any other objects placed in the Crematorium nor any damage caused to memorials by high winds or storms, or other factors outside their control. An incident book is kept at the office for recording thefts of any type and the police will be informed of more serious crimes and if a high incidence of thefts occurs.
  1. All persons shall conduct themselves in a decent, quiet and orderly manner. The Crematorium Manager is empowered to take such action as he considers appropriate against any person who may:
  • Commit any nuisance in the Crematorium.
  • Wilfully create any disturbance in the Crematorium.
  • Wilfully interfere with any memorial, plants, flowers or other such objects within the Crematorium.
  • Play at any game or sport in the Crematorium.
  1. Visitors to the Crematorium shall not unreasonably interrupt any employee at their duties or employ them to execute private works within the Crematorium or extend to them any gratuity. All enquiries, complaints and requests by members of the public must be made to the Crematorium Manager or in his absence another member of staff.
  1. No person other than those employed by Baldarroch Chapel and Crematorium or another person so authorised by or on behalf of the Crematorium shall enter or remain in the Crematorium after it is closed to the public.
  1. The taking of commercial photographs and filming is not permitted in the Crematorium except with the prior approval and permission of the Crematorium Manager in writing and upon payment of the appropriate fee. Photographs of individual memorials by approval with the memorial owner are allowed.
  1. No person shall operate any sound equipment or play any musical instrument in the Crematorium without the prior consent of the manager. This should not discourage people from singing at a memorial or playing a favourite song quietly with the prior notification given to the Crematorium Manager.
  1. The Crematorium reserves the right to close the Crematorium on any day should it be considered that circumstances so warrant.
  1. The sale of goods, services, plants or other articles, the soliciting of orders or repair of memorials is strictly prohibited within the Crematorium. All such services and requests should be met by the Crematorium office.
  1. No employee of the Crematorium are allowed to undertake privately, any work or favour of any kind nor receive any gratuity for the said work of favour.
  1. The placing of stone paving slabs, timber, etc. around and leading to a memorial space is strictly prohibited and shall be removed without prior notice on the grounds of health and safety and to satisfy the insurance underwriter.
  1. Any plants, vases or any other item placed within the Crematorium are subject to removal without prior notice.
  1. All persons entering Crematorium shall conform to all respects within the Crematorium Regulations and shall be subject to the orders of the manager and staff who have full power to exclude from the Crematorium any member of the public whom may be deemed fit to exclude. Should it be necessary to use physical force to remove a subject the Police shall be summoned.
  1. The Crematorium reserves the right to make any alterations and additions to the rules and regulations of the Crematorium at any time it feels fit.
  1. Rubbish must be placed in the receptacles provided for this purpose. No household rubbish must be left or dumped in the Crematorium.
  1. The Crematorium fees are displayed in the Crematorium and the Website are revised from January 1st each year. Any services after this date will be charged the revised rate.

Section B – Regulations Regarding Cremations

  1. A cremation can only legally take place when the Crematorium has received the forms listed below. Without these forms no cremation will be carried out.
  • Form E(1) – Procurator Fiscals Certificate (where applicable).
  • Form 14 – Certificate Of Registration Of Death.
  • Form A – Application For Cremation.
  1. The above forms and the Baldarroch Chapel and Crematorium Supplementary Application Form must be received by the Crematorium by 12 noon on the working day prior to the service taking place. Failure to provide these forms may cause the cremation to be postponed until such time that these can be produced.
  1. The forms will be submitted on those provided by the crematorium and the appropriate fee paid before the cremation takes place, unless an account arrangement has been made with the Crematorium Manager.
  1. Where the external dimensions of a coffin are likely to exceed length 86 inches (2285 mm): width 40 inches (1015 mm): depth 27inches (685 mm) the Manager of the Crematorium must be consulted as soon as practicable. Where possible notification should be given to the Crematorium Manager where the weight of the coffin exceeds 20 stone (127 kg).
  1. The number of mourners permitted to enter the crematory for a witnessed cremation is six persons. This can only take place with the prior consent of the Crematorium Manager and at his or her discretion.
  1. The Funeral Director, or persons effecting the cremation must provide sufficient staff to convey the coffin into the chapel.
  1. Every deceased body brought to the crematorium must be contained in a suitable coffin or shroud. No coffin or shroud will be accepted unless it bears adequate particulars of the identity of the deceased therein.
  1. The crematorium will store the resulting cremated remains for a period of 3 months before they are scattered in the Garden of Remembrance, unless instructions to the contrary are given at the time of applying for the cremation.
  1. If no instructions are given regarding the use of floral tributes, they will remain in the floral tribute area at the side of the chapel for 7 days, including the day of the funeral. After this period the flowers will then be disposed of.
  1. Any audio and visual requirements must be communicated to the Crematorium least 48 working hours before the service is due to take place. We always recommend using our Music System as we have an extensive music library and have the ability to download music to meet the requirements of most services. However, if pre-recorded music is to be played each piece of music must be clearly marked and in the correct playing order. The Crematorium accepts no responsibility for poor quality recordings or damage to worn out CD’s, damaged USB’s/other media or mistakes due to the inadequate labelling of pieces of music. CD’s, USB’s/other media must be brought to the Crematorium 48 working hours before the service to be tested.
  1. The cremation of body parts is permitted on the completion of the appropriate forms and the payment of the appropriate fee.
  1. The cremation of Pregnancy Loss is permitted with the production of the Medical Practioner’s or Midwife’s certificate of delivery.
  1. The scattering of cremated remains will only be permitted (and recorded in the appropriate register) when carried out in the presence of the manager or their authorised staff and only after the necessary documentation has been completed.
  1. The certificate for Disposal of Cremated Remains issued by the Crematorium where the cremation took place must be delivered to the office before the scattering of ashes can take place. Failure to deliver such Certificate will result in postponement of the scattering until such time as the certificate can be produced.

Section C – Regulations Relating To Memorials

  1. All memorials must be supplied and fixed by the Crematorium Company. No external stone masons will be permitted to carry out work in the Crematorium.
  1. Inscriptions can contain relaxed expressions such as “Mum” and “Dad”, nicknames etc. The only regulation to this policy is that no inscription should contain words or sentiments which in the opinion of the Crematorium Manager may be offensive to another visitor.
  1. All memorials erected are maintained at the expense of the owner. Where memorials split, crack or become dangerous, the owner shall be required to have that memorial repaired, re-fixed or relevelled so that it shall be safe at all times.  Failure to comply with this may result in the memorial being removed without prior consent of the owner.
  1. The Crematorium reserves the right without notice to:
  • Remove or make safe any memorial which in their opinion is a danger or could become a danger to any person in the Crematorium.
  • To remove temporarily any memorial or part of the memorial if such a course of action appears to the Crematorium Manager to be desirable.
  • To recover all reasonable costs in making any memorial safe from the owner of the memorial.
  1. Every memorial design or idea for commemoration will be considered by the Crematorium Manager and that choice will be provided if it is reasonable to do so.

Date of Operation:

These regulations shall come into force on 1st April 2016.