Baldarroch Crematorium Regulations

Section A – General Information

  1. The following regulations have been designed and formulated for the control and use of Baldarroch Chapel and Crematorium which is hereby referred for the remainder of this document as “Baldarroch” (which encompasses the chapel and grounds)
  1. All correspondence should be addressed to:
  1. Crematorium Opening Times:
  • Monday to Friday – 0900 to 1700 hrs
  1. Dogs are not be permitted in the grounds unless on a lead. Children below 15 years of age, will not be permitted to enter the Crematorium unless accompanied by a responsible adult. (We are a dog and child friendly crematorium)
  1. Vehicles are permitted into the grounds of Baldarroch but drivers must not exceed the speed limit of 10 mph. Vehicles must only be driven on the main carriageways. On no account may vehicles be driven on footpaths, grass areas or planted areas. All vehicles must be parked neatly to allow access to other vehicles.
  1. Baldarroch shall not be held responsible for the safe keeping of any wreaths, flowers, plants or any other objects placed in the Crematorium nor any damage caused to memorials by high winds or storms, or other factors outside their control. An incident book is kept at the office for recording thefts of any type and the police will be informed of more serious crimes and if a high incidence of thefts occurs.
  1. All persons shall conduct themselves in a decent, quiet and orderly manner. The Manager and staff at Baldarroch are empowered to take such action as they consider appropriate against any person who may:
  • Commit any nuisance in the Crematorium.
  • Wilfully create any disturbance in the Crematorium.
  • Wilfully interfere with any memorial, plants, flowers or other such objects within the Crematorium.
  1. Visitors to Baldarroch shall not unreasonably interrupt any employee at their duties or employ them to execute private works within Baldarroch  or extend to them any gratuity. All enquiries, complaints and requests by members of the public must be made to the Manager or any member of staff.
  1. No person other than those employed by Baldarroch or another person so authorised by or on behalf of Baldarroch shall enter or remain in Baldarroch after it is closed to the public unless agreed by the directors.
  1. The taking of commercial photographs and filming is not permitted in Baldarroch except with the prior approval and permission of the Directors, in writing.
  2. Photographs of individual memorials by approval with the memorial owner are allowed.
  1. Baldarroch reserves the right to close on any day should it be considered that circumstances so warrant.
  1. The sale of goods, services, plants or other articles, the soliciting of orders or repair of memorials is strictly prohibited within Baldarroch. All such services and requests should be met by the Directors of Baldarroch .
  2. The placing of stone paving slabs, timber, etc. around and leading to a memorial space is strictly prohibited and shall be removed without prior notice on the grounds of health and safety and to satisfy the insurance underwriter.
  3. Any plants, vases or any other item placed within Baldarroch grounds are subject to removal without prior notice.
  4. All persons entering Baldarroch shall conform to all respects within Baldarroch  Regulations and shall be subject to the orders of the directors, manager and staff who have full power to exclude from Baldarroch any member of the public whom may be deemed fit to exclude. Should it be necessary to use physical force to remove a subject the Police shall be summoned.
  5. Baldarroch reserves the right to make any alterations and additions to the rules and regulations at any time it feels fit.
  6. Fees for Baldarroch are displayed in the building and the Website and are revised from January 1st each year. Any services after this date will be charged the revised rate.

Section B – Regulations Regarding Cremations

  1. A cremation can only legally take place when Baldarroch has received all forms listed below. Without these forms no cremation will be carried out.
  • Form E(1) – Procurator Fiscals Certificate (where applicable).
  • Form 14 – Certificate Of Registration Of Death.
  • Form A – Application For Cremation.
  1. The above forms and Baldarroch supplementary   Application Form must be received by Baldarroch by 12 noon on the working day prior to the service taking place. Failure to provide these forms may cause the cremation to be postponed until such time that these can be produced.
  1. The forms will be submitted on those provided by Baldarroch and the appropriate fee paid before the cremation takes place, unless an account arrangement has been made with the Directors.
  1. Where the external dimensions of a coffin are likely to exceed length 86 inches (2285 mm): width 40 inches (1015 mm): depth 27inches (685 mm) the Manager and staff of Baldarroch must be consulted as soon as practicable. Where possible notification should be given to the Manager and staff of Baldarroch where the weight of the coffin exceeds 20 stone (127 kg).
  1. The number of mourners permitted to enter the crematory for a witnessed cremation is six persons. This can only take place with the prior consent of the Manager and staff at their discretion.
  1. The Funeral Director, or persons effecting the cremation must provide sufficient staff to convey the coffin into the chapel.
  1. Every remains brought to Baldarroch must be contained in a suitable coffin. No coffin will be accepted unless it bears adequate particulars of the identity of the remains therein.
  1. Baldarroch will store the resulting cremated remains for a period of 1 month before they contact the family or the funeral director before they are scattered in the Garden of Remembrance, unless instructions to the contrary are given at the time of applying for the cremation.
  1. If no instructions are given regarding the use of floral tributes, they will remain in the floral tribute area at the side of the chapel for 7 days, including the day of the funeral. After this period the flowers will then be disposed of.
  1. Any audio and visual requirements must be communicated to Baldarroch at least 48 working hours before the service is due to take place. We have an extensive music library and have the ability to download music to meet the requirements of most services. However, if pre-recorded music is to be played each piece of music must be clearly marked and in the correct playing order. Baldarroch accepts no responsibility for poor quality recordings or damage to worn out CD’s, damaged USB’s/other media or mistakes due to the inadequate labelling of pieces of music.
  2. The cremation of Pregnancy Loss is permitted with the production of the Medical Practioner’s or Midwife’s certificate of delivery.
  3. The scattering of cremated remains will only be permitted (and recorded in the appropriate register) when carried out in the presence of the manager or staff and only after the necessary documentation has been completed.
  4. The certificate for Disposal of Cremated Remains issued by Baldarroch where the cremation took place must be delivered to the office before the scattering of ashes can take place. Failure to deliver such Certificate will result in postponement of the scattering until such time as the certificate can be produced.

Section C – Regulations Relating To Memorials

  1. All memorials must be supplied and fixed by Baldarroch and no external stone masons will be permitted to carry out any work.
  1. Inscriptions can contain relaxed expressions such as “Mum” and “Dad”, nicknames etc. The only regulation to this policy is that no inscription should contain words or sentiments which in the opinions of the Directors, Manager and staff may be offensive to another visitor.
  1. All memorials erected are maintained at the expense of the owner. Where memorials split, crack or become dangerous, the owner shall be required to have that memorial repaired, re-fixed or relevelled so that it shall be safe at all times.  Failure to comply with this may result in the memorial being removed without prior consent of the owner.
  1. Baldarroch Directors, Manager and staff reserve the right without notice to:
  • Remove or make safe any memorial which in their opinion is a danger or could become a danger to any person.
  • To remove temporarily any memorial or part of the memorial if such a course of action appears to be desirable.
  • To recover all reasonable costs in making any memorial safe from the owner of the memorial.
  1. Every memorial design or idea for commemoration will be considered by the Manager and staff that a choice will be provided if it is reasonable to do so.

Date of Operation:

These regulations shall come into force on 1st April 2016.